| Asset can't be added due to format conflict | eWizard doesn't support the format of the selected asset. Also, the asset rendition required for your item type is missing | Open the selected asset in Veeva Vault, check its format and linked renditions. If the required rendition is missing, contact eWizard Support for assistance with configurations |
| Your profile lacks important data. Please provide the missing information | The list of mandatory fields for your profile is expanded and some of them are missing | Click OPEN PROFILE in the notification. Your profile opens in the Edit mode. Fill in the empty fields and click SAVE |
| Field mismatch. Publication failed due to the missing fields in your target Veeva Vault environment | The metadata fields configured in eWizard are missing in your target Veeva Vault environment. The list of missing fields is available in the error notification | Contact eWizard Support for assistance with the required configurations |
| Poor internet connection. Please check your network settings | Your internet connection is affected during the remote call. To regain the call quality, the incoming video is automatically stopped | Check your network settings and reload the page. Then, try to rejoin the remote call |
| Video is turned off due to poor internet connection or your device overload | Your internet connection is slow, or your device is overloaded during the remote call. To regain the call quality, the incoming video is automatically stopped | Try to clear the cached data and free up space on your device. Then, reload the page and rejoin the remote call |
| Too many attempts to connect to Veeva Vault within the last 5 minutes (or 24 hours). Try again later. Also, ask eWizard Support to check if the background applications operate properly | You have exceeded the request limit to Veeva Vault for the period specified in the message | Please try again later or tomorrow depending on the limit type you've reached |
| This brand can't be deleted, as it is assigned to the existing content | The brand you're trying to delete features the up-to-date NaviGate entry | Delete or archive the entry prior to removing the brand |
| Impossible to reassign a brand | The content pack for the brand you're trying to reassign is not empty | Empty the content pack first |
| Access denied | The share link to this item is expired or this item is not shared with you | Ask the item's owner to share this item with you or to send you an updated share link |
| Access denied | The item is protected with a password | Ask the item's owner for the password |
| Access denied | The page you're trying to access is unavailable for your role | Make sure your role allows for accessing this page. If yes, contact your administrator |