# FAQ
Have some open questions on the eWizard functionality? Try finding the answers here or contact eWizard Support for assistance.
To get acquainted with the eWizard terminology, please go over its Glossary first.
# Item details
? Can I restore a previous version of my eWizard item?
Sure. Once an e-Detailer or email edition has been sved, published, or exported, its version is also saved. You can download or view any version of the e-Detailer or email on their Detais page.
Moreover, you can roll back to any previous item version also on their Details pages.
? How do I change the language of my e-Detailer?
You can create a localization copy of your e-Detailer, change its target language and country in the Create localization pop-up, and then translate your e-Detailer externally or within eWizard.
# Editor
? What asset formats does eWizard support?
eWizard supports the following digital asset formats:
audio: AAC, MP3, OGG, WAV, WMA
video: MOV, MP4
image: GIF, JFIF, JPEG, JPG, PJPEG, PNG, SVG
document: CSV, DOC, DOCX, HTML, PDF, PPTX, TXT, XLS, XLSX
The document formats are supported for Veeva Vault assets and for the e-Detailer LOCALIZE mode.
? Is it possible to use the external system merge tags in emails?
Yes, we can add merge tags from your external system on your demand. Please specify the list of the required merge tags in your request to eWizard Support.
? What Veeva Vault images can I add to eWizard items?
In the Digital assets pop-up, select images with Document type and Status customized for your environment. Please contact your administrator for more information on the applied settings.
? How can I add, change, or remove the same element in all slides?
You can use the Master template feature when editing your e-Detailer.
Your e-Detailer template's version must support this feature.
? Are there any size limitations for assets in eWizard?
To secure the effective performance of your eWizard environment and not overload the storage space, mind the following asset size limitations:
images / documents: 50 MB
audio / video: 250 MB
# Sharing
? How do I share my digital assets with colleagues?
For this, you can upload your assets to NaviGate as the media type. Here, you can add assets to the content packs and portfolios, and share the whole asset collections.
? Does eWizard allow collaborative work on the same e-Detailer?
Yes, eWizard supports simultaneous work on the same e-Detailer, provided that collaborators are on different slides.
For this, share the required e-Detailer with your colleagues and assign them roles in the project.
# Export
? Are component states expanded in an exported PDF?
In case your item contains interactive components, the platform converts these components state-by-state as separate pages in the resulting PDF.