Requirements

To streamline the Remote call 1.0 operation, consider the following device and software requirements.

For the best remote call experience, a stable 3G/4G or WI-FI connection must be established.

Desktop

Devices

• Microphone and speaker (for audio)

• Webcam (for video)

Supported operating systems

• Windows 7, 8.1, and 10 (32-bit and 64-bit)

• OS X 10.11 and later

Browsers

• Google Chrome (recommended): latest two versions

• Safari: latest two versions

• Opera: latest two versions

• Firefox: latest two versions

• Microsoft Edge: latest two versions

Internet Explorer 11 is not recommended: most of the Remote call service functionality will not be available.

Mobile

iOS

Devices

• iPad Pro (2015, 2016, 2017)

• iPad (2017)

• iPad Mini 4

• iPad Air/Air2

• iPhone X, 8, 7, 7 Plus, 6, 6S, 6S Plus

Supported operating systems

• iOS 10.0.2+ with 1Gb RAM or more

Browsers

• Google Chrome (the latest version)

• Safari (the latest version)

Android

Device

• Tablet and/or phone device

Supported operating systems

• Android 5.0.2+ with 1Gb RAM or more

Browsers

• Google Chrome (the latest version)