KPI analysis

Once the conference is over, you can access call analytics within Viseven CRM. To analyze KPI metrics gathered during the call, do the following:

1. Go to Actions in the navigation menu.

2. Select Call.

3. Click the required call ID:

@c/rc-viseven-analytics-call-table.png)

4. Click Close call to save analytics gathered during the call:

@c/rc-viseven-close-call-1.png)

You're redirected to the post-call form.

Scroll down the page and find the KPI metrics gathered:

@c/kpi-rc-call.png)